Start, Stop and Transfer
Click the links below and complete the forms to turn-on existing service:
For existing locations, we can normally connect service the same day that you request it; however, depending on crew schedules and weather conditions, there may be a delay.
**Please note: if gas has been terminated and the meter has been removed a pressure test is required before the meter can be set. Also, a Fort Hill technician will need to witness a pressure test.
Deposits and Fees:
- Any applicant who applies for service from Fort Hill Natural Gas Authority may be required to pay a deposit to ensure settlement of each account.
- For new residential applicants, deposits will be based on results obtained from a required utilities credit check and will be $200.00. If the credit check performed, indicates a good credit history the deposit will be waived.
- For existing or previous residential customers, in-house credit is used to determine if a deposit in needed before connecting service.
- There will be a $50 (non-refundable) fee per meter for service trucks to travel to the location to connect service or to obtain a meter reading.
- Builders are not required to pay a deposit.
- Once billing starts, a monthly facility charge will be added to each month's bill.
All deposits will be refunded to the customer after the customer establishes a satisfactory payment history for 12 months. If the customer should receive more than one late charge during this period, the deposit will be held until the account is closed. The deposit will be refunded after payment of the final bill and any other charges incurred.
If you are already a Fort Hill Natural Gas customer and need to transfer service to your new address click here.
If you need to discontinue service and to close your account click here.
The meter and service line are property of your utility company. It is illegal for you to remove the meter or tamper with it. You have the responsibility to give the utility company access to the meter in order to read it and maintain it. You must make the meter accessible by keeping if free from obstructions that the utility worker may encounter at your residence. If you have a pet, you should restrain it. If there are other obstacles in the way, you should remove them. Meter readers and utility service personnel will carry identification, which you should ask to see for your protection. Please call your utility immediately if you have questions about the identity of an employee.