That distinctive odor is the harmless chemical we add to natural gas so you can detect even the smallest amount which might escape. It smells bad...but that's good! Natural gas has no odor of its own. Everyone should be able to recognize our built-in safety signal.

If you ever detect faints whiffs of this odor:

Investigate. if possible " follow your nose" to the source. it may be only a pilot light that's out, or a burner valve partially turned on... something easily and safely corrected. If the source of the gas cannot be located or if the odor persists, call us for assistance.

If you smell this odor rising intensely - or it seems to be everywhere:

Outdoors - Call the gas company immediately.

Indoors - Leave the premises immediately...Don't light a match or switch anything on or off...Then go to the nearest telephone and call us.

Natural gas is not poisonous!

It does not contain carbon monoxide, the cause of so-called "Gas Poisoning." However, when burning gas or any fuel, carbon monoxide can be produced by lack of air, improperly working appliances or poor flue conditions. As a basic precaution, be sure that flue connections and venting are always in perfect working order - unobstructed and properly fitted.

Gas is a marvelous servant.

Whether you use it for cooking, to heat water, dry clothes, heat or air-condition your house, natural gas is a marvelous servant, especially when conserved and used properly. Gas is dependable. Natural gas has a safety record that is outstanding. We work constantly to keep it that way.